IHP's rapid and reliable services for the humanitarian community
IHP has established itself as a vital support provider to the global humanitarian community, renowned for its rapid and effective responses. Committed to delivering the most tailored, end-to-end solutions for its partners, IHP strives to stand out by quickly mobilizing comprehensive support services with unmatched speed, efficiency, and reliability.
Global Services
Pioneering swift and reliable support in global humanitarian response since 1995
Experts
IHP has the capacity to deploy skilled personnel across a wide range of expertise, including logistics, engineering, IT, telecommunications, water and sanitation, information management, emergency coordination, and assessments, among others. Its staff are highly trained and, depending on their respective agencies, can often be deployed on very short notice. Member organizations maintain rosters of professional and volunteer experts who are extensively trained in their fields, as well as in humanitarian principles, the operations of the UN, and the EU Civil Protection Mechanism.
Support Modules
IHP’s Equipment and Support Staff Solutions provide customized, rapidly deployable technical and operational resources. These include specialized equipment paired with trained support personnel. All IHP solutions are comprehensive, meaning they are delivered fully operational, complete with staff and all necessary components for functionality. Each service is tailored to the specific needs of the partner agency, taking into account the operation's scope, timeline, and requirements. To ensure the best possible outcome, IHP often deploys an advance team to assess field needs and deliver the most effective solution. Currently, IHP provides a range of solutions across four main areas:
IT and telecommunications
Coordination support
Office and accommodation
Logistics services
Moreover, each IHP member possesses a vast array of equipment not standardized within the IHP framework, available for request and deployment.
ICT Support
ICT support modules for timely and reliable connectivity services
The ICT Support Modules are designed to enhance the efficiency of humanitarian operations by providing timely and reliable ICT services. They support coordination, operational security, and informed decision-making by enabling the effective dissemination of critical information. These tailor-made modules can feature state-of-the-art satellite communication terminals, radio equipment, and drones for aerial reconnaissance.
The Modules, scalable and adaptable to a wide range of use-cases, can range from a smaller package for first responder teams, providing basic communication and office services, up to a larger package for longer-term missions and larger teams, offering comprehensive telecommunications services and support. Each Module includes expert installation, maintenance, user support, and logistical assistance.
Deployment time: 6 to 48 hours after the request
Life span: 2-8 weeks (the smaller module) or months (the larger module)
Staffing: 2-4 experts depending on the module
Coordination Support
Scalable coordination solutions for operations of all sizes
IHP’s modular solutions are designed to support the establishment of coordination centers, such as On-Site Operations Coordination Centres (OSOCCs) or Reception and Departure Centres (RDCs), to facilitate effective humanitarian coordination and streamline relief operations. These scalable and adaptable modules can range from smaller setups for first responder teams, providing essential communication and office services, to larger packages tailored for extended missions and larger teams, offering advanced telecommunications and office support.
Each module is deployed with at least two support staff for setup and maintenance, with larger facilities often requiring additional personnel during the initial establishment phase. Specialized staff may also be added to support coordination and information management. Modules include expert installation, maintenance, user support, and logistical assistance, providing office infrastructure and communication tools. Coordination centers are tailored to specific needs and can be housed in tents, prefabricated units, or existing buildings.
Deployment time: 6 to 48 hours after the request
Staffing: 2-4 experts depending on the module
Office and Accommodation
Safe and reliable office and accommodation solutions
Light Base Camp
The aim of the Light Base Camp is to assist humanitarian organizations in swiftly launching relief efforts during emergencies by improving living and working conditions for staff starting on day one after the disaster. This temporary concept, typically lasting 2-8 weeks, offers essential services such as accommodation, offices, catering, water and sanitation, communication and IT equipment, and logistics support. It can complement a coordination center.
Deployment time: 6 to 48 hours after the request
Life span: 2-8 weeks
Base Camp
The aim of the Base Camp is to aid humanitarian organizations in swiftly setting up relief efforts for emergencies, improving long-term living and working conditions for staff. This comprehensive, high-quality tented concept offers office and accommodation facilities along with essential equipment and services. It encompasses office space, accommodation, meeting rooms, water and sanitation facilities, kitchen and catering services, tools and equipment, water purification and distribution, and power supply and distribution.
Deployment time: 48 to 72 hours after the request
Life span: 3 to 12 months
Staffing: The Base Camp and its support staff are self-sufficient in regards to food and water for an initial period of at least 14 days
Prefabricated facilities (Prefabs)
Prefabricated facilities serve to aid humanitarian organizations in establishing relief activities during emergencies, improving the living and working conditions of humanitarian personnel. This comprehensive solution involves high-quality prefabricated facilities packed in sea containers for transport, which can be airlifted if necessary. It includes office space, communication and IT infrastructure, accommodation, sanitary facilities, kitchen amenities, tools and equipment, water purification and distribution systems, power supply and distribution, as well as heating or air conditioning. The concept is adaptable in size and can be tailored to meet specific request and field requirements.
Deployment time: 1 to 3 weeks after the request
Life span: 2 to 5 years
Staffing: A team of experts will accompany the equipment to assemble, provide maintenance and handover the facilities to requesting organization
Logistics Support
Comprehensive transport and equipment solutions for emergency response
The logistics services aim to swiftly deploy equipment and personnel from IHP or other organizations to emergency locations by providing reliable and suitable transport capacity. This can include air, land, or sea transport facilitated through established agreements with commercial partners. Additionally, logistics components may be integrated into other service packages. For instance, IHP offers light vehicles, 4×4 vehicles, light armored vehicles, and loading/lifting equipment for deployment. All IHP vehicles are equipped with comprehensive communication gear including VHF, HF, and GPS receivers, along with basic maintenance kits.
